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Below are some frequently asked questions that may give you the answers you are looking for. However, please do not hesitate to contact us on 020 8776 1484 if you cannot find the answer you require.

The cost of your shutters will be determined by the size of your window/doors but also depends on the material the shutters will be made from and any optional extras. If you have rough sizes of your window/doors, we would be happy to provide you with an estimate over the phone.

Our express delivery lead time is approximately 8-12 weeks from order to installation and comes with an additional surcharge. Our standard delivery option has a lead time of approximately 12-16 weeks from order to installation.

ShuttersUp require 50% deposit at the time of your order being placed. The remaining 50% is required to be paid 48 hours before your installation. We accept credit cards and debit cards. We do not accept cheques.

0% finance is available over 6, 12 and 18 months which requires a minimum 25% deposit.

All our products are installed by our fully trained in-house fitting team for a perfect finish.

Our shutters are either painted using a cellulose base paint or they are coated with polyurethane. This means that our shutters have great protection against UV rays and discolouration.

Shutters do a good job of blocking out light, but they won’t be able to provide complete darkness on their own. If this is something you require, you should consider room darkening shutters that have integrated blinds behind the shutter panels. These virtually eliminate external light when closed, allowing you to enjoy a full night’s sleep.

Yes, shutters are a safe option for children. There are no cords or chains that children can accidentally entangle themselves in and the shutters also act as barrier that prevents access to the window behind the panels. If you opt for remote-controlled shutters, these have a jam prevention feature so that inquisitive fingers can’t be trapped between the louvres.

Shutters are an excellent energy efficiency measure. They add an extra layer of insulation that can prevent heat from transferring from one side of the window to the other. This makes it harder for heat to escape during the winter and, as an added benefit, prevents unwanted heat from building up during the summer. You should find that shutters make it easier to maintain a comfortable temperature without you relying on your central heating.

Shutters are a highly versatile feature for your home. For this reason, we like to say that you can put shutters on every window in your property, but you don’t have to. If you’re installing plantation shutters on a window in one of your rooms, we would advise you to consider installing them on the other windows in that room. This ensures that there is a consistent look and feel within the room. Otherwise, we’ve seen customers follow their own tastes – you could have shutters on just the front of your property or on a single floor.

Currently we only serve London & the South East, but our partner PerfectShutters can meet all of your needs across the North West.

Have a question about shutters?

Call us on 020 8776 1484 or email [email protected] if you haven’t found the answer to your shutter question. We’ll be happy to help however we can.