Winter warmer sale

Up to 20% off orders until 28 Feb 2020

FAQs

Below are some frequently asked questions that may give you the answers you are looking for. However please do not hesitate to contact us if you cannot find the answer you are looking for.

How much will my shutters cost?

The cost of your shutters will be determined by the size of your window/doors but also depends on the material the shutters will be made from and any optional extras. If you have rough sizes of your window/doors, we would be happy to provide you with an estimate over the phone.

How long is the lead time for my order?

Our standard lead time is approximately 8-12 weeks from order to installation. We also offer an express delivery option of approximately 4-5 weeks from order to installation with an additional surcharge.

What are your payment terms?

ShuttersUp require a 50% deposit upon placement of your order with the remaining 50% to be collected on 48 hours prior to installing your shutters. We accept credit cards (sorry not American Express) debit cards,
cheques and cash.

What warranty are we entitled to?

Please see our warranty page for all details.

Who will install our shutters?

All of our products are installed by
our fully trained in-house fitting team for a perfect finish.

Does sunlight affect the paint on your shutters?

Our shutters are either painted using a cellulose base paint or they are coated with polyurethane. This means that our shutters have great protection against UV rays and discolouration.

"Very good service throughout the …"

Very good service throughout the process with calls well managed and everything clear at every stage. Good advice on selection and price. Work completed on the day. Craftsmanship excellent and fitters considerate in the house.

"Excellent service"

Excellent service. Due to unforeseen circumstances we had to postpone fitting but Shutters Up were very understanding and waited till we were ready. Fitters were quick, tidy and efficient

"Reasonable quote cheaper than …"

Reasonable quote cheaper than competitors by £100 for one window! Great customer service, communication and product.

"From start to finish the service …"

From start to finish the service provided was excellent. The shutters were fitted with minimum of mess and we are extremely pleased with them.
Highly recommend the company.

"Top end company delivering a high …"

Top end company delivering a high standard of work from start to finish. I highly recommend

"Great job very pleased will definitely …"

Great job very pleased will definitely recommend and use again.

"Shuttersup were super efficient …"

Shuttersup were super efficient throughout. Always keeping me updated with progress and arrival/fitting dates. I would definitely recommend to anyone. My Shutters have surpassed my expectations, they look fab!

"Excellent customer service and …"

Excellent customer service and beautiful finished product. I would recommend Shutters Up to others – it was good value for money and the technicians were polite and professional.

"Brilliant!"

The shutters have definitely transformed our home and have exceeded our expectations!
The service Shuttersup provide is absolutely faultless! I would and have already recommended to my friends!

"Excellent all round"

Excellent all round. Very happy with the price, lead time, installation and product quality

"We are very pleased with our shutters"

We are very pleased with our shutters. And the workmen fitted them very nicely, and tidy. thank you shutters up.
Sue & Dave

"Can't rate these guys enough"

Can’t rate these guys enough, from initial enquiry to the salesman, to fitting to end product all fantastic, use them with confidence.

"Great customer service and product"

Great customer service, very clear on the timescales for delivery and fitting. One of our windows was a bit tricky, the fitters stayed until the job was done, and even sent a couple more to help. Very clean, tidy and friendly. Couldn’t be happier with the shutters.

Get in touch for a quotePlease get in contact with us if you would like any more information on our shutters or would like a quote based on your shutter preferences.020 8776 1484 Get in touch