Our Service Promise

Customer satisfaction is our number one priority, delivered through our shutter quality, customer-first ethos, exceptional workmanship, in-house team and transparent prices.

Scroll down to see what you can expect from ShuttersUp.

01 Only the finest shutters

Our standards are as exacting as yours.
Our shutters are manufactured and finished to the highest quality, protected as standard
by our minimum 3-year warranty.

02 Always the right shutters

We do what’s best for you, not what’s easiest for us. We will apply our extensive knowledge to come up with the perfect shutter solution for your space, your style and your budget.

03 The difference in the detail

We pride ourselves on quality workmanship and believe we bring unrivalled knowledge, care and attention at every stage of the job, from consultation to installation and beyond.

04 One team, one ethos

All of our surveyors, fitters and customer support team are well-trained experts and employees of ShuttersUp. Rest assured that all members of our team are committed to delivering outstanding service and putting you, the customer, first.

05 No better price, no hidden costs

We will provide a transparent, accurate and full costing. In our 10+ years in business, we have never retracted a quote.

06 Money off delayed delivery*

We don’t just pay lip service to customer service. If we fail to install your shutters within our agreed lead time, we’ll refund 10% of the value of your order.

*Terms and conditions apply

"Very good service throughout the …"

Very good service throughout the process with calls well managed and everything clear at every stage. Good advice on selection and price. Work completed on the day. Craftsmanship excellent and fitters considerate in the house.

"Excellent service"

Excellent service. Due to unforeseen circumstances we had to postpone fitting but Shutters Up were very understanding and waited till we were ready. Fitters were quick, tidy and efficient

"Reasonable quote cheaper than …"

Reasonable quote cheaper than competitors by £100 for one window! Great customer service, communication and product.

"From start to finish the service …"

From start to finish the service provided was excellent. The shutters were fitted with minimum of mess and we are extremely pleased with them.
Highly recommend the company.

"Top end company delivering a high …"

Top end company delivering a high standard of work from start to finish. I highly recommend

"Great job very pleased will definitely …"

Great job very pleased will definitely recommend and use again.

"Shuttersup were super efficient …"

Shuttersup were super efficient throughout. Always keeping me updated with progress and arrival/fitting dates. I would definitely recommend to anyone. My Shutters have surpassed my expectations, they look fab!

"Excellent customer service and …"

Excellent customer service and beautiful finished product. I would recommend Shutters Up to others – it was good value for money and the technicians were polite and professional.

"Brilliant!"

The shutters have definitely transformed our home and have exceeded our expectations!
The service Shuttersup provide is absolutely faultless! I would and have already recommended to my friends!

"Excellent all round"

Excellent all round. Very happy with the price, lead time, installation and product quality

"We are very pleased with our shutters"

We are very pleased with our shutters. And the workmen fitted them very nicely, and tidy. thank you shutters up.
Sue & Dave

"Can't rate these guys enough"

Can’t rate these guys enough, from initial enquiry to the salesman, to fitting to end product all fantastic, use them with confidence.

"Great customer service and product"

Great customer service, very clear on the timescales for delivery and fitting. One of our windows was a bit tricky, the fitters stayed until the job was done, and even sent a couple more to help. Very clean, tidy and friendly. Couldn’t be happier with the shutters.

Get in touch for a quotePlease get in contact with us if you would like any more information on our shutters or would like a quote based on your shutter preferences.020 8776 1484 Get in touch