020 8776 1484
Shutters are our product, but people are our business. From our Directors through to Design Consultants, and Fitting Technicians, we’re a friendly team with the skills and professional passion to make your dream shutters a reality. Our team have been DBS checked, giving you complete peace of mind when we’re working within your home.
These are the people who bring our ‘Made For You’ ethos to life.
Ross is a trained carpenter who worked in construction before teaming up with Ashley to create ShuttersUp in 2006. With the attention to detail of a master craftsman, Ross provides particular insight and inspiration to our Fitting Technicians, ensuring every installation is up to our impeccable standards.
Co-founder Ashley is ‘Mr Shutters’, having joined the industry at 17 and worked on every part of the process, from manufacturing through to installation. Ashley’s true passion is exceeding customer expectations. This is the goal he sets our Design Consultants to achieve on every job.
You have Karen to thank for the commitment to customer care at the heart of ShuttersUp. With over 20 years’ experience in Customer Services, Karen has streamlined our processes to make them incredibly efficient, straightforward, and hassle-free for you.
Mark’s 13 years of shutter experience, including training Design Consultants and Fitting Technicians, are a vital asset to our team. Since coming on board in 2015, he’s earned widespread praise for his knowledgeable, friendly, caring approach.
Tracy’s office background in the construction industry makes her the perfect person to provide customers with logistical support. From booking appointments to providing updates, Tracy is the friendly, helpful voice you want at the end of the phone.
Victoria has a wealth of experience in customer service and building relationships. She is the welcoming and knowledgeable first point of contact for customer enquiries. Victoria is a keen follower of all sports, with her favourite being rugby.
Ben is always on hand to help with the design of your new shutters – his knowledge of which began when purchasing shutters from us. We are constantly told by customers that his professional yet friendly approach made them feel at ease. Getting a likeminded team together is important to us and Ben is another shining example of this.
Lydia joined the ShuttersUp team after a positive experience with us as a customer. She was so impressed with our approach and service that she approached us to see if there were any opportunities within our team. Luckily for us, there were! Our customers constantly tell us that Lydia exceeded their expectations and, with years of experience in the hospitality industry, it’s no surprise that she has the customer service skills to make sure that everyone feels welcome.
David joined with a wealth of experience within other service focused industries, and personal experience of our service as a former customer. Our shared vision for customer care is what attracted David to his role. His gentle nature and attention to detail means that he is loved by both the team and customers alike.
Robert brings plenty of customer focused experience to our team – not to mention his understanding of our service delivery as a customer of ours. Robert is very personable and enjoys interacting with customers. In his spare time, Robert enjoys skiing, holds a Private Pilot’s licence, and has won the Irish Nationals in competition aerobatics.
Luke joined us in 2015 and is a perfectionist in everything he does. An old head on young shoulders, Luke has been earmarked for wonderful things within our company.
Robert’s calm and friendly nature was a perfect fit for our team. He is always striving to improve and he loves to exceed expectations. Rob also enjoys going to the gym and playing football in his spare time.
Craig joined us having already gained extensive experience of the shutter industry. Our shared values of exceeding expectations meant that he is now enjoying his role more than ever. Our customers benefit from his happy-to-help approach.
Another member of the team who joined us with a wealth of experience within the industry, Jordan does everything with a smile! His gentle nature paired with his can-do attitude is what makes him loved by all that meet him – including the family here at ShuttersUp!
Claire joined us having already gained extensive experience within the home improvement sector. Claire exceeds expectations and is always striving to improve. Claire has a passion for archery and has achieved a GB instructor award.
Tom came to us following a recommendation for his outstanding work installing and measuring kitchens. Tom hasn’t disappointed us – he is a true craftsman and is a fantastic addition to our already strong fitting team.
Daniel is a highly skilled fitting technician, surveyor, and team leader. Daniel always makes himself available to help out, leading by example whilst ensuring a smooth service to customers.
John is one of our highly skilled fitting technicians. He is on hand to carry out the installation of your new shutters!
Arron is a very organised and integral member of our team. Arron ensures the smooth day-to-day running of our busy warehouse, delivering outstanding customer service to our Field and Sales Teams.
Call us on 020 8776 1484 or email [email protected] to discuss your shutter requirements with our team. We’ll be happy to arrange a free, no-obligation consultation at your property.
