Shutters are our product but people are our business. From our directors through to surveyors, fitters, sales and customer care, we’re a friendly team with the skills and professional passion to make your dream shutters a reality.
These are the people who bring
‘Made for you’ to life.
Ross is a trained carpenter who worked in construction before teaming up with Ashley to create ShuttersUp in 2006. With the obsession to detail of a master craftsman, Ross provides particular insight and inspiration to our fitters, ensuring every installation is up to our impeccable standards.
Co-founder Ashley is Mr Shutters, having joined the industry at 17 and worked on every part of the process, from manufacturing through to installation. Ashley’s true passion is exceeding customer expectations. This is the goal he sets our surveyors to achieve on every job.
You have Karen to thank for the commitment to customer care at the heart of ShuttersUp. With over 20 years’ experience in Customer Services, Karen has streamlined our processes to make them incredibly efficient, straightforward and hassle-free for you.
Sophie joined us in 2013 and has been a beacon of polite professionalism ever since. She’s a vital and versatile member of the office team, booking surveys and installations and effortlessly answering your queries over the phone.
Tracy’s office background in the construction industry makes her the perfect person to provide customers with logistical support. From booking appointments to providing updates, Tracy’s is the friendly, helpful voice you want at the end of the phone.
Danielle is part of the office team, dealing with sales and administration work which helps towards our great customer service and day to day running of the business.
Henry joined us with a comprehensive background of leading customer service departments for different organizations. His customer first ethos ensures that we provide the best possible service to our clients, making himself readily available to help should you have any queries about our products and or your installation.
Anna deals with all of our accounts and invoicing. Her father helps us with all of our IT infrastructure and after learning that she is also taking an accountancy degree, the assistant accounts role seemed a perfect match for us both. Just like her dad, she is very hard working as well a pleasure to work with and speak to.
Ben is always on hand to help with the design of your new shutters. We are constantly reminded by customers about his professional yet friendly approach which made them feel at ease. Getting a like minded team together is important to us and Ben is another shining example of this.
Robert’s calm and friendly nature was a perfect fit for our team. He is always striving to improve and he loves to exceed expectations. Rob also enjoys going to the gym and playing football in his spare time.
Craig joined us having already gained extensive experience of the shutter industry. Our shared values of exceeding expectations meant that he is now enjoying his role more than ever whilst customers benefit from his happy to help approach.
Another member of the team who joined us with a wealth of experience within the industry, Jordan does everything with a smile! His gentle nature paired with his can-do attitude is what makes him loved by all that meet him – including the family here at ShuttersUp!
A true gentleman, Alan has a wealth of experience within the woodworking industry. His dedication and helpful attitude is utilised both as a warehouse assistant and fitting technician to ensure a smooth operation and cover in the field team should it be needed.
