Have some questions or queries in mind? Below are some of the most frequently asked questions that may give you some answers? If you are unable to find what you are looking for, please don’t hesitate to contact us, as a member of the team will be happy to help.
How much will my shutters cost?
The cost of your shutters will essentially be determined by the size of your windows. The exact cost depends on a number of factors: sizes, material and any optional extras. For an exact quote please contact us to arrange a home survey.
How long is the lead time for my order?
The lead time of an order is generally 6 – 8 weeks for standard delivery methods.
Are there faster methods of delivery?
Yes. There is faster method using our premier delivery service which has a lead time of 2 – 3 weeks. But please be advised this is an optional extra and you will incur a charge for this service.
What are the payment terms and how can I pay for my order?
ShuttersUp require a 50% deposit upon placement of order with the remaining 50% to be collected on instalment of your order. We do accept credit/debit cards, cheques and cash. (Please be advised that credit card payments will incur a 2.5% handling charge)
What warranty are we entitled to?
Please see our warranty section for this answer.
Who installs your shutters?
All of our products are installed by our in-house fitters.
Does sunlight affect the paint on your shutters?
No. Our shutters are painted in a cellulose paint which is also used in the painting of vehicles. This means that they have great protection against UV rays and discolouration caused by the sun.