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Posted on 20 May 2022

And the Kent Town & County Business Champion 2022 winner is…

ShuttersUp! We are delighted to announce that on Friday 13th May 2022, the ShuttersUp team were awarded Kent Business Champions at the Town & County Business Awards 2022!

If you are not familiar with the Town & County Business Champions Awards programme, it is all about giving small businesses the opportunity to be crowned champion of their town or county and to highlight the achievements of the UK’s very best micro and small business who are keeping the community spirit alive in their local area.  We just had to enter!

The competition was fierce and being selected as one of the five Kent finalists out of hundreds of entries was a massive achievement in itself, but being crowned the ultimate Kent Business Champions at the awards final was the icing on the cake. We particularly wanted to be involved in these awards as they celebrate the best of local businesses, from Dorset to Greater Manchester via London and Rhondda Cynon Taf.

Our award submission focused on our reputation for quality and the standing we have achieved with our customers, how we have navigated the last 12 months and our engagement with our customers.  We shared our story and how we have evolved as a company since our beginnings over a decade and a half ago.  When we began the business, plantation shutters were a new and innovative idea and our strategy was to offer the very best of service to each and every customer – after all, we were being granted the privilege of going into people’s homes to fit our shutters, often after they had been newly decorated.  Based on that ‘privilege’ we set ourselves some goals including building a team of likeminded people to ensure our standards and ethos were consistently delivered.

We also made a promise to offer the fullest range of products, train staff in-house to our high standards, and prioritise customer satisfaction over minimising costs. Nearly 16 years down the line and in a more crowded market, our strategy has not only worked, but it has now also been recognised among our peers.

From just the two of us in the beginning, we now have a team of 26, and counting. Each and every one of whom were chosen for their particular skill set and understanding, acceptance and belief in the ShuttersUp ethos.

This award win, coupled with being highly commended for Best Internal Shutter Installation at the BBSA Excellence Awards within days of each other, has left us feeling overwhelmed and grateful.  But there’s no stopping us now, as Winners of the Kent County, we’re now gunning for the SME National Business Awards which will be announced later in the year.  We’ll keep you posted!

We are so thankful to our entire team and to all our lovely customers for supporting us. It is your faith in us that has made our business shine within our local town, county and community…thank you.

With best wishes,

Ross and Ashley

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