We pride ourselves on the excellence of our products and craftmanship and do everything we can to ensure that our own and our industry standards are fully met. In fact, we are so confident in our products and our work that we promise to come back to rectify any problems within 14 days of installation in the very unlikely event that an installation doesn’t meet our usual high standards.
Our Customer Care Promise covers both product quality and the expertise of our installers and lasts 14 days from the moment your installation is complete. This means that if you’re not satisfied with your shutters, we will -without hesitation- rectify any defects (you’ll understand that this doesn’t extend to the colour, design, configuration you have chosen, or any associated decoration). Offering an extra guarantee means our product and service standards stay high, and our customers are rest assured that our shutter experts will deliver an outstanding service whilst in their home.